Alan Johnson

A Tesco employee expressed frustration over customer complaints about product expiry dates in online orders, stressing that staff cannot control date ranges available in-store. Her comments on Reddit prompted other supermarket workers to describe similar pressures linked to shifting managerial priorities and rising performance targets, which can reduce the time available to check dates. Some noted that third‑party delivery services often do not require date checking at all. Tesco’s freshness guarantee allows customers to return unsatisfactory items for a refund, although employees emphasised that availability and store policies can limit what dates are provided.