Andrew Papworth

Peterborough has extended a Public Spaces Protection Order for three years amid persistent shoplifting, street drinking and antisocial behaviour. Peterborough Positive has introduced a crime-reporting app linked to Cambridgeshire Constabulary, giving around 100 businesses and 26 police officers a way to share reports and identify repeat offenders; shops have also received panic alarms. Residents and local officials describe worsening disorder, including aggressive groups of young people and public drunkenness. The mayor and MP call for stronger visible policing and enforcement, while the city council leader says reduced youth provision is a major underlying factor. Police say retail-crime efforts and shoplifting detection rates have improved.

Peterborough’s Queensgate Shopping Centre is attempting to recover from the closures of John Lewis in 2021 and M&S in 2024 through about £20 million of new retail investment and a £60 million leisure extension. Frasers has taken over the former John Lewis site, while Sports Direct, ODEON Luxe, Putt & Play, Lovisa and Seoul Plaza have opened, alongside upgrades at Boots, Vision Express and Primark. Centre and council leaders say the investment shows continued confidence in physical retail, citing a 4% unit vacancy rate compared with a national average of about 11%. Residents remain divided, with some calling for further regeneration and others arguing that declining footfall and limited attractions have left the city centre struggling. Local leaders acknowledge that John Lewis is unlikely to return and say Peterborough must combine shopping, leisure and cultural attractions to draw visitors.

Thetford’s town centre has suffered a prolonged decline marked by empty shop units, rising rents, the loss of all high street banks, closure of the post office and competition from out‑of‑town retail parks. Local business owners report sharply reduced footfall, changing shopping habits and financial pressures linked to the cost‑of‑living crisis. Independent shops continue to operate with strong community support, and some residents highlight the area’s history, scenery and local spirit, but turning around the long‑term deterioration is seen as a major challenge that will require renewed investment and stability.

Lavenham in Suffolk is celebrated for its remarkably preserved Tudor architecture, thriving independent shops, and strong community spirit, drawing visitors with its historic character and unique atmosphere. Local business owners note the village’s appeal and sense of community, though they also face rising costs and operational challenges. Its heritage landmarks, including De Vere House, the Crooked House and Lavenham Guildhall, contribute to its status as one of the most attractive villages in the UK, supported by tourism and a dedicated network of local shops and residents.

Residents of Newmarket express contrasting views about the wealthy town, noting its strong horse racing industry and affluent surroundings while criticizing declining retail options, vacant properties and economic pressures on independent businesses. Some praise its friendly atmosphere and unique character, while others highlight issues such as high rents, lack of investment in the high street and challenges facing hospitality. Despite its status as one of Britain’s richest towns, concerns persist that local shops and services are struggling to survive.