Billy Gaddi

A Royal Mail worker was recorded verbally abusing a young disabled mother on a bus in Edinburgh after she was allowed to board without her misplaced pass, leading to police and Royal Mail investigations. The footage shows repeated threats and insults until the bus driver intervened. Jennifer Rain described feeling terrified and called for the behaviour to be taken seriously due to the man’s public‑facing role. Police Scotland are examining the incident, and Royal Mail stated the conduct fell far below expected standards.