Demi Koutouzi

Three Scottish siblings travelled to Berlin for a Bruno Mars concert only to find their expensive seats fully obstructed by a pillar, despite no warning on Ticketmaster. After being told alternate seats would be worse, they rotated between positions to catch brief views of the stage. Their mother sought refunds and compensation but was told responsibility lay with the event organiser. The Olympic Stadium expressed regret and said alternative seats were offered, while Ticketmaster stated it had no role in seat allocation. A video of the obstructed view went viral, drawing widespread criticism.