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Emma Thomas
Health & Wellness · United Kingdom
Compiled from public sources
Covers
Health & Wellness
Technology
Breaking News & General Assignment
Seen in
BBC
1
BBC News Brasil
1
Published work
BBC News
·
Jul 2026
How an AI app is improving NHS wait times in the West Midlands
AI transcription tool Heidi is being rolled out across 15 NHS Trusts in the West Midlands, reducing waiting times by generating medical notes from doctor‑patient conversations. Clinicians report time savings and improved patient engagement, while hospitals note faster processing of patient letters and reduced communication barriers for non‑English speakers.
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