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Emma Woollacott

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About Emma
Emma Woollacott is a journalist based in Oxford, United Kingdom, writing in fields from science and tech to business and politics, freelance since 1992. I've written for most British broadsheet national newspapers, including the Times, Daily Telegraph, Financial Times and Guardian, as well as many leading magazines and websites. Regular commitments currently include technology and other news for Private Eye; a weekly tech piece for Forbes; business/tech features for Raconteur; business/tech news and features for the BBC; and tech news for the Daily Swig.
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Russian Influence Campaign Targeting Paris Olympics, Microsoft Warns

03 Jun 2024  |  Forbes
Microsoft warns of Russia-affiliated groups attempting to disrupt the Paris Olympics through malign influence campaigns targeting France, President Emmanuel Macron, the International Olympics Committee, and the Games. These campaigns use AI-generated content and fake media to spread fear and discredit the IOC. The Microsoft Threat Analysis Center expects these activities to intensify, potentially spilling over into real-world provocations to undermine confidence in French security forces.

U.S. And Europol Take Down Two Huge Botnets

30 May 2024  |  Forbes
Agencies in Europe and the United States have conducted major operations against botnets, with the U.S. dismantling what is likely the world's largest botnet, 911 S5, and Europol targeting several malware droppers. The U.S. operation led to the arrest of YunHe Wang and the seizure of significant assets, while Europol's Operation Endgame resulted in multiple arrests and the dismantling of criminal infrastructure. Both operations highlight the international collaboration in combating cybercrime and the significant impact on financial fraud and other cyber-enabled crimes.

U.K. Security Committee Warns PM About Foreign Election Interference

28 May 2024  |  Forbes
The U.K.'s Joint Committee on the National Security Strategy has warned Prime Minister Rishi Sunak about the need for increased measures to counter foreign interference in the upcoming general election. The committee's investigation highlights potential threats such as ransomware attacks, targeting of political candidates, and the spread of disinformation. Despite recent government legislation, legal loopholes and insufficient public education on deepfakes remain concerns. The committee also criticizes major tech companies for not doing enough to combat misinformation. The cybersecurity industry supports the findings but emphasizes the need for long-term commitment to cybersecurity strategies.

Mobile App Competition Bill Fast-Tracked Through U.K. Parliament

24 May 2024  |  Forbes
The U.K. Parliament has expedited the Digital Markets, Competition and Consumers Bill, aimed at curbing the dominance of tech giants like Apple and Google in the mobile browser and cloud gaming markets. The bill, similar to the EU's Digital Markets Act, grants the Competition and Markets Authority (CMA) significant powers to regulate companies with substantial market influence. The legislation has received widespread support from political figures, campaigners, and app developers, who believe it will foster a fairer digital market. Penalties for non-compliance can reach up to 10% of global annual turnover.

European Commission Probes Meta Over Youth Social Media Addiction

16 May 2024  |  Forbes
The European Commission has initiated a formal investigation into Meta, scrutinizing its compliance with the Digital Services Act concerning the protection of minors on Facebook and Instagram. The investigation centers on potential behavioral addiction in children caused by the platforms' algorithms and the adequacy of age-verification methods. Key figures, including Margrethe Vestager and Thierry Breton, emphasize the need to protect young people's mental and physical health. Meta defends its efforts, citing numerous protective features and industry-wide solutions. This probe is part of a broader series of investigations under the DSA, targeting multiple tech companies.

As Election Looms, U.K. Offers Increased Cyber Protections To Candidates

16 May 2024  |  Forbes
The U.K. government is enhancing cybersecurity measures for political candidates and election officials amid concerns over cyber threats from Russian and Chinese state-affiliated actors. The National Cyber Security Centre (NCSC) has introduced the Personal Internet Protection service to guard against cyber attacks and is encouraging high-risk individuals to sign up for additional security services. GCHQ director Anne Keast-Butler highlighted the significant threat posed by China, which has been accused of cyber campaigns against U.K. institutions. The NCSC's efforts aim to bolster defenses and protect democratic processes.

Who Do You Trust? Asks Rishi Sunak As His Party Leaks Email Addresses

14 May 2024  |  Forbes
The U.K.'s Conservative Party leaked over 300 personal email addresses in a conference registration email, prompting an investigation by the Information Commissioner’s Office (ICO). The breach coincided with Prime Minister Rishi Sunak's speech on national security, leading to criticism from the Labour Party. The ICO is assessing the incident, which is a violation of the General Data Protection Regulation. The Conservative Party has a history of data breaches, including incidents involving Greg Hands and Boris Johnson.

U.K. Demands Tougher Age Checks By Social Media Firms

08 May 2024  |  Forbes
The U.K.'s media regulator Ofcom has proposed over 40 measures under the Online Safety Act to protect children online, including robust age-checks and improved content moderation by social media firms. The draft code has received mixed reactions: it is supported by the National Society for the Prevention of Cruelty to Children but criticized by digital rights campaigners like the Open Rights Group for potentially threatening freedom of speech and security. The consultation is open until July 17, with final documents expected next spring.

U.K. Investigates OnlyFans Over Claims Children Can Access Porn

02 May 2024  |  Forbes
The U.K.'s communications regulator, Ofcom, is investigating OnlyFans for potentially failing to prevent children from accessing pornography on its platform. The investigation focuses on whether OnlyFans' age verification measures were adequately implemented and if the company provided complete and accurate information in response to statutory requests. OnlyFans attributes the issues to a coding configuration error in its age verification software. The investigation pertains only to U.K.-based users and does not affect content creators. Ofcom expects to provide an update by August.

Tech Firms Pledge To Eliminate AI-Generated CSAM

24 Apr 2024  |  Forbes
Tech giants including Amazon, Google, and Microsoft have pledged to eliminate AI-generated child sexual abuse material (CSAM) from their training datasets. Collaborating with nonprofits Thorn and All Tech Is Human, these companies commit to 'safety by design' principles, responsible sourcing of datasets, and reporting confirmed CSAM to authorities. They aim to prevent misuse of generative AI for child exploitation, incorporating feedback loops and stress-testing in their development processes. The National Center for Missing & Exploited Children emphasizes the need for legislation to ensure AI technologies do not facilitate child sexual exploitation.

European Commission Launches Another TikTok Probe

23 Apr 2024  |  Forbes
The European Commission has launched a second investigation into TikTok within a year, focusing on the launch of TikTok Lite in France and Spain under the Digital Services Act. The Commission is concerned about the addictive nature of TikTok Lite's Task and Reward Program and the lack of a required risk assessment report. TikTok missed the deadline to submit this report and could face significant fines. The Commission plans to suspend the TikTok Lite rewards program unless TikTok provides compelling proof of its safety. TikTok claims that the rewards hub is only accessible to users over 18 who have verified their age.

Yes, The Bots Really Are Taking Over The Internet

16 Apr 2024  |  Forbes
Bots now constitute nearly half of all internet traffic, with 'bad bots' responsible for a third. The 2024 Imperva Bad Bot Report indicates that bot traffic has reached its highest level, surpassing human-generated traffic, which has fallen to 50.4%. Bad bots dominate in Ireland and Germany, with 71% and 68% of traffic, respectively. The rise of generative AI has increased the volume of simple bots, and account takeover attacks have risen, particularly targeting API endpoints. The gaming industry experiences the most bot traffic, while advanced bad bots are most prevalent in law, government, and entertainment sectors. A significant amount of bad bot traffic originates from residential ISPs, complicating detection efforts. The report suggests that organizations must invest in bot management and API security to combat these threats.

6 Ways To Tell If Your Phone Is Hacked—And What To Do Next

14 Apr 2024  |  Forbes
The article provides an overview of how to determine if a phone is hacked and steps to take for recovery and future protection. It discusses common hacking techniques, signs of a hacked phone, and recommends using reputable security software and cybersecurity measures. The article also advises on immediate actions such as contacting financial institutions and changing passwords, and suggests preventative measures like software updates, strong passwords, and caution with public wifi and charging stations.

A new land for energy and data

11 Apr 2024  |  datacenterdynamics.com
The world is moving towards renewable energy, with the UN stating that global emissions need to be halved by 2030 and reach net zero by 2050 to mitigate climate change. Energy islands are emerging as a solution for offshore wind energy, with Denmark's Energy Agency leading the construction of two such islands in the North Sea and Baltic Sea. The North Sea island will be artificial, while the Baltic Sea island will utilize Bornholm. Both will convert wind energy to electricity and potentially other forms of energy. Danish company Ørsted and the VindØ consortium are among the bidders for these projects. Additionally, Belgium's TM Edison is constructing an energy island in the North Sea. These projects involve advanced technologies and aim to significantly contribute to the green energy transition in Northern Europe.

U.K. Plans To Tackle Retail Crime With More Facial Recognition

10 Apr 2024  |  Forbes
The U.K. government plans to increase the use of facial recognition technology to combat rising retail crime, investing £55.5 million over four years. The initiative, led by the Home Office, aims to deploy mobile units to high streets and use live facial recognition to identify repeat offenders. While Home Secretary James Cleverly supports the zero-tolerance approach, civil liberties organizations like Big Brother Watch criticize the plan as authoritarian and ineffective. The Home Office has shown long-standing enthusiasm for facial recognition, despite concerns about its accuracy and impact on privacy.

Meta Changes Policy On AI-Generated Content And Manipulated Media

08 Apr 2024  |  Forbes
Meta plans to tighten its policies around AI-generated content on Facebook, Instagram, and Threads, labeling a broader range of content as 'Made with AI' when detected. This change follows criticism from its independent Oversight Board, which argued that the existing policy was too narrow. The new policy will cover digitally created or altered images, videos, or audio that could deceive the public. Content will remain on the platforms unless it violates other company policies. The changes will be implemented starting in May, with further adjustments in July.

UK tech investment is stagnating, but there are positive signs in regional fundraising

27 Mar 2024  |  itpro.com
Regional startup ecosystems in Wales and the Yorkshire and Humber regions of the UK saw increased investment rates in 2023, despite a challenging period for the broader UK tech industry. Yorkshire-based firms raised investment by 20%, reaching a record high of £200 million, while Welsh startups raised over £113 million, an 8.7% increase from the previous year. However, venture capital investment levels have dropped since COVID, with 2023 figures remaining lower than pre-pandemic levels. Research from Barclays Eagle Labs and KPMG indicates that access to funding is a significant growth barrier for UK startups, with over half of founders citing funding availability as a hindrance. Technology minister Saqib Bhatti emphasized the need for improved funding opportunities to support British innovation. The research also suggests that many UK tech founders consider selling their business to international buyers as a preferred exit strategy.

Has The Right To Be Forgotten Been Forgotten?

27 Mar 2024  |  Forbes
The number of 'right to be forgotten' requests in the EU has declined since its peak in 2020 during the pandemic, according to Surfshark research. France, Germany, and the U.K. lead in requests, with social networking sites being common targets. Google has delisted a high percentage of sensitive personal information URLs but has lower rates for professional and political information. Google stopped notifying publishers of content removal after a Swedish court ruling, although it disagrees with the decision.

U.K. Accuses China Of Cyber Attacks On MPs And Voters

26 Mar 2024  |  Forbes
The U.K. has formally accused China of cyber attacks targeting members of Parliament and the U.K. Electoral Commission, compromising personal data of millions of voters. The National Cyber Security Centre attributes the attacks to a Chinese state-affiliated entity, APT31, which also targeted MPs' email accounts. The U.K. government has sanctioned individuals and a company linked to APT31. The Foreign, Commonwealth and Development Office summoned the Chinese Ambassador, emphasizing the U.K.'s commitment to protecting its democratic institutions. Experts suggest the data theft may be motivated by a desire for high-quality personal information rather than direct electoral influence. The accusations follow a broader warning from the Five Eyes nations about Chinese espionage.

France Fines Google Over Payments Dispute With Publishers

20 Mar 2024  |  Forbes
French regulators fined Google €250 million for failing to comply with commitments on payments to media companies, stemming from a 2019 copyright law. The Autorité de la Concurrence found Google did not negotiate in good faith and failed to provide necessary information to publishers. The use of news content to train AI models, particularly Google's Bard (now Gemini), has also raised concerns. Google agreed to address the breaches but criticized the fine as disproportionate.

Water Systems Vulnerable To Cyber Attacks, NSA And EPA Warn Governors

20 Mar 2024  |  Forbes
The U.S. Environmental Protection Agency and National Security Agency have issued a warning to state governments about the vulnerability of water and wastewater systems to cyberattacks. They urge comprehensive cybersecurity assessments and the implementation of basic precautions to mitigate risks. The Biden administration emphasizes the integration of cybersecurity into national security. Recent cyberattacks by groups linked to Iran and China highlight the urgency of these measures. The EPA plans to form a Water Sector Cybersecurity Task Force to address these threats.

European Union’s AI Act Gets Mixed Reception

19 Mar 2024  |  Forbes
The EU's AI Act, the first major regulation on artificial intelligence, imposes significant obligations on businesses, classifying AI into risk categories and banning certain practices. While praised for its pioneering approach, it faces criticism for exceptions granted to law enforcement and limited scope of impact assessments. The Act mandates transparency and risk reduction for high-risk AI systems, with businesses urged to prepare for compliance. The legislation is expected to influence global AI regulation, with other nations likely adopting similar approaches.

MEPs Say UK’s DPDI Bill Could Jeopardize UK-EU Data Transfers

13 Mar 2024  |  Forbes
The UK's Data Protection and Digital Information Bill, nearing passage, has raised significant concerns within the EU. The European Parliament’s Civil Liberties, Justice and Home Affairs Committee, led by Juan Fernandez López Aguila, has warned that the bill could threaten the adequacy agreement allowing free data transfers between the UK and EU. Key issues include the independence of the Information Commissioner's Office and the elimination of the Biometrics and Surveillance Camera Commissioner. The UK government denies these risks, but EU officials and privacy experts argue that the bill could undermine data protection rights and legal safeguards, potentially impacting the UK tech industry and economy.

U.K. Government Accused Of ‘Ostrich Strategy’ On Ransomware

12 Mar 2024  |  Forbes
The UK government is criticized for inadequate response to ransomware threats by the Joint Committee on the National Security Strategy, which is concerned about the country's cyber resilience. The government's rejection of the committee's recommendations, including the creation of a cross-sector regulatory body, is seen as an 'ostrich strategy'. The committee highlights the lack of skills and capacity among operators of essential services and the unaffordability of insurance for cyber-attack victims. Industry experts, including My1Login CEO Mike Newman, echo the committee's concerns about the UK's vulnerability to ransomware. The government defends its actions, citing international efforts against ransomware groups and investment in the National Cyber Strategy.

U.K. Pledges Action On ‘Biased’ Medical Devices

12 Mar 2024  |  Forbes
The U.K. government is addressing biases in medical devices, particularly those using AI, following an independent report highlighting issues in devices like pulse oximeters and polygenic risk scores. The report found that these biases could lead to misdiagnoses and delayed treatments, especially for ethnic minorities and women. The government plans to update guidelines and improve data transparency, while experts call for an expert panel to oversee AI's impact on healthcare equity. The response has been positively received by medical experts and campaign groups, though caution is advised in implementing changes.

U.K. Home Office Migrant Tagging Scheme Breached Data Protection Rules

04 Mar 2024  |  Forbes
The U.K. Home Office's pilot program to track migrants with ankle tags breached data protection laws, according to the Information Commissioner’s Office (ICO). The ICO found that the Home Office failed to assess privacy intrusions and did not provide clear information to participants. An enforcement notice has been issued, warning that future breaches will lead to enforcement action. The investigation was prompted by Privacy International, highlighting that migrants have the same data protection rights as others. The Home Office has been criticized for its handling of the scheme and its potential impact on vulnerable individuals.

Chinese Cyber Espionage Set To Ramp Up This Year

28 Feb 2024  |  Forbes
China is expected to increase its cyber espionage activities to steal foreign intellectual property as its economy struggles. A report by Cyjax highlights several threat groups, including Gallium, APT41, Sandman, MustangPanda, and VoltTyphoon, which target various sectors globally. The Five Eyes nations have issued warnings about these threats, emphasizing the need for better defenses against Chinese cyber strategies.

What Is A Chief Information Security Officer? CISO Explained

26 Feb 2024  |  Forbes
The Chief Information Security Officer (CISO) role emerged in the 1990s and is now a standard in large organizations, with all Fortune 500 companies employing a CISO or equivalent in 2023. The CISO oversees information security, developing policies to protect data, and is more common in organizations handling sensitive information. The role differs from the Chief Information Officer (CIO), who manages all IT, and the Chief Security Officer (CSO), who may also cover physical security. CISOs require a mix of technical knowledge and soft skills, often holding degrees and certifications in relevant fields. The average U.S. salary for a CISO is $313,036, with significant variance. The role's importance is growing due to increasing cybersecurity threats and regulations.

Leak Exposes How Chinese Hackers Targeted Foreign Governments

23 Feb 2024  |  Forbes
A data breach has exposed how Chinese firm i-Soon targeted government bodies in Asia and Europe, including NATO, between 2020 and 2023. The leak, revealed by Sentinel Labs, shows the compromise of at least 14 governments and various organizations. The files include financial information, products, employee details, and foreign infiltration data. i-Soon, believed to be a private contractor for China's Ministry of Public Security, used various tools for cyber espionage. The leak could impact international diplomacy and expose security vulnerabilities.

EU To Probe TikTok Over Child Safety Concerns

20 Feb 2024  |  Forbes
The European Commission has initiated a formal investigation into TikTok to address concerns about the protection of minors and potentially addictive algorithms. The probe will evaluate TikTok's compliance with the Digital Services Act, focusing on age verification tools, privacy settings for minors, advertisement repository transparency, and access to data for researchers. Amnesty International has supported the investigation, citing the platform's negative impact on children's mental health. TikTok has responded by stating its commitment to safety and willingness to cooperate with the Commission.

X Accused Of Profiting From Banned Terrorist Groups

15 Feb 2024  |  Forbes
A campaign group has accused X of granting blue checkmarks to terrorist organizations subject to U.S. sanctions, potentially violating U.S. law. The Tech Transparency Project identified accounts for sanctioned entities, including Hezbollah leaders and state-run media from Iran and Russia, that received paid-for checkmarks. X's safety team claims compliance with legal obligations and has removed the checkmarks from the named organizations. The article suggests that the checkmarks were likely awarded by accident, and with their removal, serious consequences are unlikely.

U.K. Regulator Calls Out Search Engines Over Access To Self-Harm Content

31 Jan 2024  |  Forbes
U.K. telecoms regulator Ofcom has criticized major search engines like Google, Microsoft Bing, DuckDuckGo, Yahoo!, and AOL for being gateways to harmful self-harm content. Research by the Network Contagion Research Institute found that a significant portion of search results linked to content promoting self-injury, suicide, and eating disorders. Ofcom plans to consult on its Protection of Children Codes of Practice to ensure search engines take steps to protect children from harmful content. While search engines have some safety measures, the report suggests they pose risks to users with mental health issues and children. Google and Microsoft have responded by highlighting their existing safeguards and commitment to improving online safety.

Outgoing U.K. Surveillance Chief Cites Concerns With Facial Recognition Plan

30 Jan 2024  |  Forbes
The U.K.'s outgoing biometrics and surveillance commissioner, Dr Fraser Sampson, has raised ethical and technical concerns about the government's approach to facial recognition technology in his final report. He criticized the plan to abolish the Surveillance Camera Code of Practice and highlighted issues with the retention of biometric material. Members of the House of Lords echoed these concerns, calling for a clear legal basis and consistent regulation for live facial recognition technology. The role of biometrics and surveillance camera commissioner is set to be eliminated with the upcoming Data Protection and Digital Information Bill, raising further concerns about government accountability.

Tech Firms Warn Against EU Chat Control

22 Jan 2024  |  Forbes
Tech companies and trade associations have urged EU ministers to reject proposed 'chat control' measures, which include backdoors or mandatory client-side scanning, citing privacy and security concerns. The letter, signed by firms like Element and Proton, argues that such measures would undermine the EU's strong data protection framework and erode trust. Critics, including the European Parliament and the Internet Architecture Board, warn that scanning technologies compromise secure communications and innovation. Matthias Pfau of Tuta Mail highlights the potential economic and privacy risks, urging EU Member States to prioritize privacy and data protection.

Meta Lets EU Users Unlink Facebook, Instagram And Messenger As DMA Looms

22 Jan 2024  |  Forbes
Meta is allowing EU users to unlink their Facebook, Instagram, and Messenger accounts in response to the upcoming Digital Markets Act (DMA), which aims to curb big tech dominance and enhance competition. Users can choose whether to share their data across platforms, affecting features like multiplayer gaming and targeted ads. Meta's compliance efforts include offering paid services to prevent data use for ads, a move contested by consumer groups. Google is also adjusting its data-sharing practices. The DMA mandates interoperability among messaging apps and alternative app store options, promoting a more competitive digital market in Europe.

Ireland Is World's 'De Facto Data Police'

18 Jan 2024  |  Forbes
Ireland's Data Protection Commission has enforced the majority of a record €1.78 billion in European GDPR fines over the past year, with Ireland being the main data privacy enforcer due to the presence of many big tech firms' European headquarters. The total fines since GDPR's inception in May 2018 amount to €2.86 billion, including a record €1.2 billion fine against Meta. Despite a rise in fines, successful appeals have reduced some penalties. Legal uncertainty continues under GDPR, with significant fines and regulatory challenges for big tech and social media firms. Compliance with core GDPR principles remains a major issue, and new laws and regulations are adding to the complexity for businesses operating in Europe.

UK government IT spending is 'inexcusably wasteful' as millions lost maintaining outdated systems

16 Jan 2024  |  www.itpro.com
The National Audit Office has criticized the UK government for wasteful spending on outdated IT systems. In a speech to Parliament, auditor general Gareth Davies will address five key areas of government waste, with IT spending being a significant concern. The NAO suggests prioritizing the replacement of old IT systems, improving data sharing, and hiring skilled technology staff. The TaxPayers' Alliance supports the call for productivity improvements. Concerns were also raised about the Home Office's costly cloud deal with Amazon Web Services, which may exceed initial cost projections.

Law On Reliability Of Computer Evidence Should Change, Say IT Experts

15 Jan 2024  |  Forbes
A U.K. IT professional body, BCS, The Chartered Institute for IT, is advocating for a change in the law to remove the presumption that computer systems data is always correct. This call comes in response to the Post Office Horizon scandal, where flawed data from Fujitsu's Horizon IT system led to wrongful prosecutions. Dr Sam De Silva of BCS highlights the difficulty non-IT specialists face in challenging computer-generated evidence. The BCS is urging a formal review to ensure organizations must prove the reliability of their computer systems in legal cases.

U.K. Lays Out Plans For Big Tech Digital Markets Regime

11 Jan 2024  |  Forbes
The U.K.'s Competition and Markets Authority (CMA) has outlined its plans for a new digital markets competition regime aimed at preventing large tech companies from gaining unfair competitive advantages. The proposed Digital Markets, Competition and Consumers Bill will apply to firms with Strategic Market Status, requiring them to support competitors' products and ensure fair trading practices. The CMA plans to evaluate several companies for SMS status and impose conduct requirements if necessary. The bill is expected to become law by the end of the year, with detailed guidance to follow. Recent regulatory actions by the CMA include commitments from Amazon and Meta to prevent abuse of their market positions.

Kao Data appoints new CEO to drive European expansion plans

09 Jan 2024  |  channelpro
Kao Data has appointed Doug Loewe as its new CEO to lead the company's expansion across the UK and Europe. Loewe has a background with companies such as Macquarie Asset Management and Rackspace. Under his leadership, Kao Data aims to scale its data center platform, particularly in AI and advanced computing. The company has recently invested £350 million in a new data center in Greater Manchester and plans to build another in Stockport by 2025.

How underground hydrogen could create a new 'gold rush' in the world

09 Jan 2024  |  g1.globo.com
Researchers in France discovered a significant underground hydrogen deposit while searching for methane, potentially marking the largest natural hydrogen reserve found to date. This discovery could play a crucial role in the global shift towards cleaner energy, as hydrogen is seen as a key fuel for reducing carbon emissions. Current hydrogen production methods are not environmentally friendly, but natural hydrogen deposits, like the one found in France, offer a greener alternative. The US Geological Survey estimates that there could be vast amounts of accessible hydrogen worldwide. Companies like Breakthrough Energy Ventures, Koloma, Getech, and Gold Hydrogen are investing in and exploring these natural hydrogen reserves, with significant interest in regions such as the US, Australia, and several African countries. The technology for extracting hydrogen is similar to that used for natural gas, making it a feasible option for future energy needs. However, the exploration and extraction of these deposits come with risks, and major oil companies are currently adopting a wait-and-see approach.

UK firms urged to prepare for analogue phone switch-off as 2025 deadline approaches

08 Jan 2024  |  itpro.com
UK businesses are being urged to prepare for the analogue phone switch-off in 2025, as BT plans to retire its PSTN and ISDN networks in favor of digital technology like VoIP, Digital Voice, or All-IP telephony. Traditional landline contracts and PSTN-enabled devices are no longer available for purchase. The switch-off will affect various services including alarms, PDQs, and EPOS devices. Espria's Andy Fung advises businesses to audit their systems and consider the needs of hybrid and office-based employees, as well as hardware requirements and digital transformation beyond phone services.

Aspire accelerates UK expansion plans with Cloud Cover IT acquisition

08 Jan 2024  |  www.itpro.com
Aspire Technology Solutions is acquiring Cloud Cover IT to expand its UK presence and technology portfolio. The acquisition will integrate Cloud Cover IT into Aspire's group, rebranding its software development and business applications division as 'Flyte'. Aspire aims to strengthen its market position in Scotland and create 150 new jobs across the North East. Backed by private equity firm LDC, Aspire is pursuing a growth strategy through organic growth and acquisitions. The new Flyte division will focus on Microsoft 365 and digital transformation consultancy services.

Accenture brings on 400 tech staff as 6point6 acquisition clears

04 Jan 2024  |  itpro.com
Accenture has completed the acquisition of 6point6, a UK-based technology consultancy specializing in cloud, data, and cyber security. The acquisition adds around 400 tech staff to Accenture and enhances its strategy and architecture capabilities, particularly in central government, defense, security, and financial services. 6point6 has been involved in significant projects such as Europe's largest cloud migration for a UK government department. Accenture has also recently acquired other companies, including Customer Management IT and SirfinPA in Italy, Rabbit’s Tale in Bangkok, and agreed to acquire the business of Jixie in Indonesia.

Government Internet Shutdowns Bring Huge Economic Costs

04 Jan 2024  |  Forbes
Government-imposed internet shutdowns in 2023 cost the global economy $9.01 billion, with significant impacts in Russia, Ethiopia, and Iran. These shutdowns, often linked to human rights abuses, restrict digital freedoms and cause economic self-harm. The report by Top10VPN highlights the extensive use of internet blackouts and social media blocks, with Russia's ban on major platforms being the most costly. Despite a decrease in total costs compared to 2022, the duration of shutdowns increased. The economic impact of Gaza's internet outages remains unquantified due to the complexities of conflict.

Hackers use LinkedIn to target UK nuclear waste firm

02 Jan 2024  |  itpro.com
Radioactive Waste Management, planning an underground nuclear waste store in northern England, has been targeted by cyber criminals via LinkedIn. Cyber attacks have escalated recently, with concerns over access to sensitive materials. The government-backed Nuclear Waste Services, of which RWM is a part, has experienced LinkedIn targeting. Despite low-level phishing attempts, the company's cyber defenses have prevented any business or site disruptions. Experts highlight the use of open source intelligence by cyber criminals and emphasize the need for comprehensive employee training to combat social engineering threats.

Google and the University of Cambridge deal looks to pioneer responsible AI research

02 Jan 2024  |  www.itpro.com
Google and the University of Cambridge have entered a multi-year research partnership focused on responsible AI. The collaboration involves the university's Centre for Human-Inspired Artificial Intelligence (CHIA) and aims to explore AI's societal benefits, including climate sustainability and AI ethics. Google, as the center's first funding partner, provides an unrestricted grant to support diverse PhD students and interdisciplinary research. Key figures in the partnership include Matt Brittin from Google and Jessica Montgomery from the University of Cambridge, with CHIA led by Anna Korhonen, Per Ola Kristensson, and John Suckling.

What Is Cybersecurity? Technology And Data Protection

01 Jan 2024  |  Forbes
Cybersecurity is a critical and growing concern globally, with the World Economic Forum highlighting it as a major issue for organizations. The cost of cybercrime is projected to reach over $12 trillion by 2025, with an increasing number of attacks reported. Cybersecurity encompasses protecting systems, networks, and data from cyber attacks through various methods, including network security, endpoint security, application security, and IoT security. Major threats include ransomware, data breaches, social engineering attacks, and DDoS attacks. Key defense strategies involve anti-virus software, strong passwords, multi-factor authentication, and regular security audits. Leading cybersecurity companies include Palo Alto Networks, Fortinet, CrowdStrike, and others. The future of cybersecurity will see increased use of AI for threat detection and response, with a continued rise in ransomware attacks and AI-generated deepfakes.

US carries out semiconductor review in light of security concerns

22 Dec 2023  |  www.itpro.com
The US is conducting a review of the semiconductor supply chain to address national security risks from China. The review aims to strengthen the supply chain, promote fair competition, and reduce dependence on Chinese-manufactured chips. Secretary of Commerce Gina Raimondo emphasized the need for industry collaboration. The review follows a report from the Bureau of Industry and Security, which highlighted intense competition and significant subsidies from foreign governments, particularly China. The US CHIPs Act, providing $52.7 billion in subsidies and tax credits, aims to bolster domestic production. The EU is also addressing similar concerns with its European Chips Act.

Meta ‘Suppressing Peaceful Expression’ On Palestinian Conflict, Human Rights Watch Report Claims

22 Dec 2023  |  Forbes
Meta is accused by Human Rights Watch of systematically suppressing pro-Palestinian content on Instagram and Facebook, citing flawed policies, inconsistent implementation, and overreliance on automated moderation tools. The report calls for Meta to align its policies with international human rights standards and improve transparency. Criticism also comes from the Meta Oversight Board and political figures like Senator Elizabeth Warren, emphasizing the need for social media platforms to allow legitimate content, especially during conflicts.

EU agrees amendments to Cyber Solidarity Act in bid to create ‘cyber shield’ for member states

21 Dec 2023  |  www.itpro.com
EU member states have agreed on amendments to the Cyber Solidarity Act, aimed at enhancing Europe's resilience against cyber threats. The legislation focuses on improving detection, preparedness, and protection of critical infrastructure. Key features include the creation of a 'European cyber shield' with national and cross-border security operations centers, a cyber emergency mechanism, and a cyber security reserve. ENISA will play a crucial role in incident reviews and assessments. The next step involves negotiations with the European Parliament for the final version of the legislation.

Microsoft eyes improved printer security in sweeping update

19 Dec 2023  |  www.itpro.com
Microsoft introduces Windows Protected Print Mode (WPP) to enhance printer security, marking a significant update to the Windows Print stack. This move addresses ongoing printer-related security threats, as highlighted by a Sharp report. WPP blocks third-party drivers and incorporates new security protections, mitigating over half of past vulnerabilities. The update restricts Print Spooler service privileges and introduces hardware-based mitigations to prevent various attacks. Microsoft encourages the use of Internet Printing Protocol and has ended support for legacy printer drivers.

EU Launches Investigation Of X For Potential DSA Violations

18 Dec 2023  |  Forbes
The European Commission has initiated a formal investigation into X, formerly known as Twitter, for potential violations of the Digital Services Act (DSA), particularly concerning disinformation related to Hamas' attacks on Israel. This marks the first enforcement action under the DSA, which imposes strict regulations on large online platforms. The investigation will scrutinize X's risk management, content moderation, advertising transparency, and data access practices. If found guilty, X could face fines up to 6% of its global revenue. The Commission's actions follow concerns about fake and manipulated content on the platform, with officials emphasizing the importance of safeguarding European citizens online.

EU Launches Investigation Of X For Potential DSA Violations

18 Dec 2023  |  Forbes
The European Commission has initiated a formal investigation into X, formerly known as Twitter, for potential violations of the Digital Services Act (DSA). The investigation focuses on X's handling of disinformation, content moderation, and transparency, particularly in the context of Hamas' terrorist attacks against Israel. The Commission is scrutinizing X's risk management, content moderation practices, and the effectiveness of its Community Notes system. If found in violation, X could face significant fines. The investigation underscores the EU's commitment to enforcing the DSA and ensuring online safety for its citizens.

83% of UK organizations have no plan to use AI any time soon, but why?

15 Dec 2023  |  www.itpro.com
Despite significant hype and government support, 83% of UK organizations have no immediate plans to adopt AI, with 85% not currently using it. Hesitancy stems from unclear use cases, investment costs, and skills shortages. Large businesses are more likely to invest in AI, while smaller firms face traditional barriers such as budget constraints and lack of expertise. Experts suggest that greater AI adoption may occur as businesses better understand its potential and develop clear strategies.

TikTok Gave Inaccurate Information On Parental Controls, U.K. Regulator Says

15 Dec 2023  |  Forbes
TikTok is under investigation by the U.K. regulator Ofcom for allegedly providing inaccurate information about its parental controls. Ofcom's inquiry is part of a broader examination of how video-sharing platforms like TikTok, Twitch, and Snapchat protect children from harmful content. TikTok admitted the error, attributing it to a technical issue. The platform has faced previous criticisms for failing to safeguard young users adequately. Ofcom's report acknowledges that while TikTok, Snapchat, and Twitch have measures to prevent children from encountering harmful content, these measures' effectiveness remains uncertain. The new Online Safety Act 2023 will soon provide Ofcom with greater regulatory powers.

TikTok Gave Inaccurate Information On Parental Controls, U.K. Regulator Says

15 Dec 2023  |  Forbes
TikTok is under investigation by the U.K. regulator Ofcom for potentially providing inaccurate information about its parental controls. Ofcom's inquiry is part of a broader report on how platforms like TikTok, Twitch, and Snapchat protect children from harmful content. TikTok admitted to a technical issue causing the misinformation but has faced previous accusations of failing to safeguard young users. Ofcom's report acknowledges that while these platforms have measures to prevent children from encountering harmful content, their effectiveness is still uncertain. The new Online Safety Act 2023 will soon provide Ofcom with greater regulatory powers.

Microsoft Seizes Websites That Created 750 Million Fake Accounts

Complaint Filed Against X Over Microtargeting Of EU Ad

14 Dec 2023  |  Forbes
Privacy rights nonprofit Nyob has filed a complaint with the Dutch data protection authority against X, formerly known as Twitter, for allegedly using users' political views and religious beliefs for targeted advertising. The complaint highlights that X's microtargeting practices, similar to those used by Cambridge Analytica, were employed in an EU Commission ad campaign promoting chat control regulation in the Netherlands. Nyob argues that this violates the EU General Data Protection Regulation and the Digital Services Act, and calls for enforcement against X, including potential fines. The EU Commission has ceased advertising on X following the initial complaint.

Lords backs calls for new UK computing qualifications in bid to drive attainment

13 Dec 2023  |  ITPro
A House of Lords committee has endorsed the creation of new UK computing qualifications for high school students to increase engagement with technology subjects. The proposed GCSE would recognize higher-level technical knowledge and skills, complementing the existing computer science GCSE. The committee, chaired by Jo Johnson, highlighted the need for educational reform to address an overloaded curriculum and declining opportunities for creative and technical subjects. The British Computer Society's research indicated a significant drop in computing studies among students at age 14. The committee concurred with the BCS's recommendations, including the introduction of a new applied computing GCSE and a basic digital literacy qualification. The Royal Academy of Engineering noted the low number of students continuing computer science studies, which could impact the UK's global standing in AI and computing.

U.K. Government Told To Clarify Rule Denying Migrants Access To Their Data

12 Dec 2023  |  Forbes
The U.K. government's plan to deny migrants access to their own data has been challenged by the Court of Appeal, which ruled that the government must clarify the 'immigration exemption' in the Data Protection Act 2018. The exemption, which could be used in cases such as suspected sham marriages, lacked clear safeguards and could be changed without parliamentary scrutiny. The case was brought by the3million and Open Rights Group, with the Information Commissioner's Office supporting their concerns. The government has three months to make the required changes, and the Information Commissioner's Office will update its guidance accordingly.

U.K. Government Told To Clarify Rule Denying Migrants Access To Their Data

12 Dec 2023  |  Forbes
The U.K. government's plan to deny migrants access to their data has been challenged by the Court of Appeal, which ruled that the government must clarify the 'immigration exemption' in the Data Protection Act 2018. The exemption, which could be used to prevent access to personal data if it affects immigration control, lacked clarity and safeguards. The case, brought by the3million and Open Rights Group, highlighted concerns over the Home Office's ability to change policies without parliamentary scrutiny. The Information Commissioner's Office, an interested party in the claim, supported the need for clearer guidance. The government has three months to make the required changes.

Foreign Governments Spying On Phone Push Notification Data, Senator Claims

07 Dec 2023  |  forbes.com
U.S. Senator Ron Wyden has accused foreign governments of obtaining data from Apple and Google to spy on smartphone users via push notifications. These notifications, which pass through the companies' servers, contain metadata and potentially unencrypted content. Wyden claims the US government has banned Apple and Google from disclosing these data requests, which are absent from their transparency reports. He urges the Department of Justice to allow the companies to be transparent about these demands and to notify affected customers. Apple, now that the issue is public, aims to update its transparency reporting. Both Apple and Google have been contacted for comments.

U.K. Government Accuses Russia Of Election Interference Through Long-Lasting Cyber Attack

07 Dec 2023  |  Forbes
The U.K. government has accused Russia's Federal Security Service of a prolonged hacking campaign targeting various sectors, including politicians and journalists, to interfere in British politics, notably the 2019 election. Foreign Office minister Leo Docherty highlighted the cyber threat posed by Russia, revealing that sanctions have been imposed and a Russian representative summoned. The National Cyber Security Centre has issued new guidance and, along with international partners, shared technical details to help prevent such attacks. The Institute for Statecraft and other NATO countries have also been targeted.

UK workers are warming to generative AI – in the US, not so much

06 Dec 2023  |  www.itpro.com
UK workers show more enthusiasm for generative AI than their US counterparts, with 60% of UK workers recognizing a high or existential need for AI integration in their work, versus 44% in the US. Despite this, only 19% of UK employees have used AI tools at work, the lowest among surveyed countries. The study by Slack highlights a gap between the desire to adopt AI and actual usage, attributed to concerns over accuracy and trust. UK workers report less productivity gains from AI compared to other countries, and the study also notes the impact of work hours on productivity and wellbeing, suggesting that AI could help alleviate the afternoon productivity slump.

NCSC Cyber Incident Exercising scheme looks to fine-tune incident response

05 Dec 2023  |  www.itpro.com
The National Cyber Security Centre (NCSC) has launched the Cyber Incident Exercising scheme to help organizations conduct cyber incident response exercises. The scheme, first announced in August 2023, is delivered in partnership with CREST and IASME, who manage assessments and service providers. It offers bespoke exercises to complement the NCSC's free Exercise in A Box tool. The scheme aims to improve resilience and effectiveness during cyber incidents but does not cover category 1 and 2 incidents, which involve a coordinated government response. It targets private sector companies, charities, local authorities, and smaller public sector organizations in the UK.

Majority of firms failing to meet business sustainability goals

05 Dec 2023  |  www.itpro.com
Despite a high strategic emphasis on sustainability, only 16% of organizations have integrated it into their strategies and data practices, as revealed by a report from Kyndryl and Microsoft. The report highlights the underutilization of technology, with only 32% of firms making full use of it for sustainability. It suggests that companies need help with program integration and execution, and recommends streamlining data management, expanding AI use for predictive analytics, and emphasizing employee education on sustainability. The study also notes the increasing global pressure on organizations to improve sustainability, driven by customers, governments, employees, and investors, and calls for clearer government mandates and resources to support the private sector's green initiatives.

European tech investment plummets despite AI interest

04 Dec 2023  |  www.itpro.com
European tech investment has significantly decreased due to economic conditions, with a 55% drop from 2021 levels. Despite this, Europe is seeing more tech startups than the US, particularly in AI, which attracted the most seed funding. The UK leads in the number of new tech startups but has lost its share of total capital investment to countries like France, the Netherlands, and Norway. The report highlights the need for better access to capital for European startups to match US counterparts. Key figures emphasize the resilience and potential of the UK tech sector but stress the need for fundamental support.

Meta’s ‘Consent Or Pay’ Model Challenged In EU

30 Nov 2023  |  Forbes
European consumer groups have filed a complaint against Meta's ad-free subscription service, claiming it breaches EU consumer laws by offering a misleading choice between data tracking and a high-cost subscription. The European Consumer Organisation and Noyb argue that Meta's practices are unfair and aggressive, partially blocking users from accessing services until they make a choice. The complaint follows a ruling by the European Data Protection Board and the European Court of Justice, which required Meta to obtain user consent for data use. The Irish Data Protection Commission is also investigating the issue.

Meta Releases More Detail On How It Will Manage Election Ads

29 Nov 2023  |  Forbes
Meta has detailed its approach to managing political advertising ahead of the 2024 U.S. presidential election, including blocking new political ads in the final campaign week and requiring global advertisers to disclose AI usage in ads. The company has taken down over 200 influence campaigns and identified more than 700 hate groups, investing heavily in safety and security. Meta's actions come amid scrutiny over its handling of election claims, with recent investigations by the Facebook Oversight Board into moderation issues.

AI job risks: Skilled workers are most likely to lose out to artificial intelligence in UK

28 Nov 2023  |  www.itpro.com
Workers in London and the South East are most at risk of job losses due to AI, with up to 30% of jobs potentially automatable, particularly in finance, insurance, and professional sectors. Manual labor jobs in construction and manufacturing are less exposed. The Department for Education's report aligns with previous findings, suggesting significant job displacement but also the emergence of new roles. Companies like BT and IBM have already announced layoffs in anticipation of AI integration.

U.S, U.K. And 16 Other Nations Agree On AI Security Guidelines

27 Nov 2023  |  Forbes
Eighteen countries, led by the U.K.'s National Cyber Security Centre and the U.S.'s Cybersecurity and Infrastructure Security Agency, have signed the Guidelines for Secure AI System Development, marking the first global agreement on AI safety. The guidelines emphasize 'secure by design' principles, covering secure design, development, deployment, and operation of AI systems. Notable absentees include China. The guidelines aim to ensure cybersecurity is integral to AI development, with support from international leaders and recent initiatives by President Biden and CISA.

U.K. Government Plans To Check Bank Accounts Of Benefit Claimants

24 Nov 2023  |  Forbes
The U.K. government has announced changes to the Data Protection and Digital Information Bill, allowing the Department for Work and Pensions to access bank data of benefit claimants to detect fraud. The bill also extends the use of biometric data for security purposes. While the government argues these measures will save money and enhance security, privacy advocates and campaign groups express significant concerns about the intrusiveness and potential overreach of these powers. The amendments will be reviewed by the House of Commons on 29 November.

Workplace retaliation is stopping software engineers from speaking out over malpractice

21 Nov 2023  |  www.itpro.com
A study by Engprax found that over half of software engineers have suspected workplace wrongdoing, but 75% faced retaliation after reporting, leading to a culture of silence. Fear of retaliation from senior management and colleagues, social rejection, and lack of reporting policies contribute to this issue. The study, led by Dr Junade Ali, highlights the use of gagging clauses and warranty clauses that can discourage whistleblowing, despite legal protections for 'protected disclosures'. Recent cases, including Frances Haugen's Facebook documents leak and Susan Fowler's exposure of sexism at Uber, underscore the importance of protecting software engineers who report malpractice.

Insomniac Games breach is a serious blow to Sony's industry standing, experts warn

01 Nov 2023  |  www.itpro.com
Hackers from the Rhysida ransomware group have released 1.3 million files from Sony-owned Insomniac Games, including sensitive employee data, internal emails, and game information. Experts warn this breach could significantly damage Sony's industry standing by exposing valuable strategic information. The Rhysida group, responsible for multiple high-profile attacks, threatened to auction the data before leaking it online. The FBI has issued warnings about the group's activities, emphasizing the need for comprehensive security strategies to combat such threats.

Brad Smith backtracks on CMA spat after 2023 regulatory battle

13 Oct 2023  |  itpro.com
Microsoft President Brad Smith has revised his criticism of the UK's Competition & Markets Authority (CMA) after the regulator's initial block of Microsoft's acquisition of Activision Blizzard led to a revised deal. The CMA's concerns about cloud gaming competition were addressed by Microsoft agreeing to transfer cloud streaming rights for Activision's titles to Ubisoft for fifteen years. The deal, which closed on October 13, 2023, was also criticized by CMA Chief Executive Sarah Cardell for Microsoft's initial reluctance to restructure. The acquisition is still under scrutiny in the US by the FTC. Last year, OpenAI's Sam Altman similarly criticized EU's proposed AI regulations, which was met with a firm response from European Commissioner Thierry Breton.

"Tough and fair": Brad Smith backtracks on CMA spat after 2023 regulatory battle

13 Oct 2023  |  www.itpro.com
Microsoft president Brad Smith has moderated his criticism of the UK's Competition & Markets Authority (CMA) after the regulator approved Microsoft's acquisition of Activision Blizzard. Initially, Smith had harshly criticized the CMA's decision to block the $68.7 billion deal, suggesting it harmed the UK's business environment. However, he now describes the decision as 'tough and fair,' acknowledging that it pushed Microsoft to modify the acquisition terms. The CMA's concerns led Microsoft to transfer cloud streaming rights for Activision's titles to Ubisoft, allowing the deal to close on October 13, 2023. The deal is still under investigation by the US Federal Trade Commission. The article also references similar regulatory tensions involving OpenAI's Sam Altman and the European Union.

Could there be a gold rush for buried hydrogen?

10 Oct 2023  |  BBC
A significant hydrogen deposit was discovered in the Lorraine Basin, France, by Professor Jacques Pironon and his team. This discovery is notable as hydrogen is seen as a crucial future fuel for achieving net-zero emissions. Currently, most hydrogen production methods are not environmentally friendly, with less than 1% being emission-free. Natural hydrogen deposits, like the one found in France, could provide a more sustainable source. The US Geological Survey estimates that there could be around 100,000 megatonnes of accessible hydrogen globally. Companies like Koloma and Gold Hydrogen are exploring these deposits, with significant interest in regions like South Australia. However, major energy companies are cautious, waiting for more production data before investing heavily. The hydrogen market faces a 'chicken and egg' problem, where supply and demand are interdependent. Europe leads in hydrogen project investments, followed by Latin America and North America.

Microsoft to invest billions in UK AI infrastructure as foreign interest surges

10 Oct 2023  |  www.itpro.com
Microsoft has committed £2.5 billion to develop AI infrastructure in the UK, part of a broader £29.5 billion investment in various UK projects announced by Prime Minister Rishi Sunak. Other significant investments include £10 billion from IFM Investors for infrastructure and energy projects, £1 billion from Yondr for a new datacenter, and £85 million from Oxford Quantum Circuits for quantum computing R&D. Additional investments come from companies like Iberdrola, BioNTech Laboratories, Aira, and Aware Super, focusing on clean energy, life sciences, and digital infrastructure. The UK government is also introducing new regulatory sandboxes and an Investor Partnership for science and tech SMEs, underscoring the country's appeal as a prime destination for global investment.

EU's Digital Europe Programme eyes major funding boost for AI, cyber security innovation

05 Oct 2023  |  www.itpro.com
The European Commission has announced €762.7 million in funding for digital solutions, including cyber security and artificial intelligence, under the Digital Europe Programme. The initiative aims to enhance Europe's technological sovereignty and support the European Green Deal. Over the next seven years, €7.5 billion will be invested, with €549 million allocated for 2024 projects involving supercomputers, AI, cloud, and cyber security. An additional €214 million will focus on improving the EU's cyber security resilience. The program also supports the EU AI Act and the development of a European AI ecosystem, including funding for SMBs.

UK data centers to be classed as critical infrastructure under new gov proposals

05 Oct 2023  |  www.itpro.com
The UK government is proposing new regulations to classify data centers as critical national infrastructure to enhance their protection against cyber attacks, physical threats, and extreme weather. The Department for Science, Innovation and Technology (DSIT) is considering new laws to enforce minimum security and resilience standards for the UK's data centers, which play a crucial role in the economy. A new regulator would be established to ensure compliance and report incidents. The proposals follow international examples from countries like Australia and Germany. The government is seeking industry input on these measures, with a consultation concluding in February 2024.

ICO dishes out fine to HelloFresh for marketing spam campaign

05 Oct 2023  |  www.itpro.com
HelloFresh has been fined £140,000 by the Information Commissioner's Office (ICO) for sending 79 million spam emails and a million texts over seven months. The ICO found that HelloFresh's opt-in statements were misleading and did not properly inform customers about marketing communications. Complaints began in 2022, and the ICO's investigation revealed that HelloFresh continued to send messages even after customers opted out. The ICO has issued over £2.44 million in fines for nuisance communications since April 2023.

OpenAI’s Irish data processing move could ward off regulatory scrutiny

05 Oct 2023  |  www.itpro.com
OpenAI's decision to shift its European data processing to Ireland aims to ensure GDPR compliance and reduce regulatory friction across the EU. The move follows the opening of a Dublin office and is set to take effect on February 15. This strategy aligns OpenAI with other tech giants like Google, Apple, Meta, and TikTok, which have also centralized their data processing in Ireland. Despite this, experts warn that the influence of OpenAI's US operations could still pose challenges. The European Data Protection Board has launched a task force to coordinate potential enforcement actions, highlighting ongoing concerns about OpenAI's data processing practices.

Google claims Microsoft is making it more expensive for customers to use rival cloud services

05 Oct 2023  |  www.itpro.com
Google has lodged a formal complaint with the UK's Competition and Markets Authority (CMA) alleging that Microsoft's cloud licensing practices unfairly discourage customers from using rival services. The complaint highlights that Microsoft's licensing changes, which were intended to help smaller providers, exclude major competitors like Google Cloud, AWS, and Alibaba, leading to higher costs for customers. Google has made several recommendations to the CMA, including improving interoperability and banning Microsoft from withholding security updates from customers who switch services. The CMA is already investigating the cloud computing industry, with findings expected by April 2025.

Data backup strategies in focus as 800,000 UK firms admit to losing data since 2019

05 Oct 2023  |  www.itpro.com
Experts highlight concerns over inadequate data backup strategies as over 800,000 UK firms report data loss since 2019, costing the UK more than £5.3 billion. Small to medium-sized businesses are the most affected, with significant financial penalties and productivity losses. The finance sector reports the highest incidence of data loss, while manufacturing faces the most expensive incidents. Sonia Blizzard of Beaming emphasizes the need for robust data backup strategies to mitigate risks. Despite some improvements, many businesses still engage in poor backup practices, leaving them vulnerable to data loss.

University of Bristol gets green light for new ‘deep tech’ incubator

05 Oct 2023  |  www.itpro.com
A new £8.5 million tech incubator in Bristol, funded by Research England Development, Science Creates, and the University of Bristol, aims to support university spin-outs in critical areas like engineering biology, quantum technology, AI, and cyber security. The incubator, OMX, will provide facilities for around 275 new companies and is expected to significantly contribute to the local and national economy. The initiative is part of a broader effort to harness cutting-edge research and drive the fourth industrial revolution, with significant support from government funding.

Supreme Court ruling on AI patents could hinder UK’s future AI ambitions

05 Oct 2023  |  www.itpro.com
A UK Supreme Court ruling has determined that AI cannot be legally named as an inventor, a decision that has sparked mixed reactions from legal experts and industry stakeholders. The ruling, which upheld previous decisions by the Intellectual Property Office and lower courts, has been criticized for potentially hindering the UK's AI innovation ambitions. Legal experts argue that the current state of UK patent law could disadvantage industries developing AI technologies and discourage the disclosure of AI-generated inventions. The decision underscores the need for potential policy changes to accommodate the evolving capabilities of AI systems.

Cyber risk to the UK's water network, NCSC warns

05 Oct 2023  |  www.itpro.com
The UK's National Cyber Security Centre (NCSC) has issued a warning about the active exploitation of Unitronics programmable logic controllers (PLCs) in the water sector, following a similar alert from the US Cybersecurity & Infrastructure Security Agency (CISA). The NCSC emphasizes the enduring threat to the UK's critical national infrastructure and advises water providers to follow CISA's mitigation guidance. The exploitation is considered of limited sophistication but poses a potential risk to small suppliers. Recent cyber incidents, including an attack on a US water facility and a breach at South Staffs Water, highlight the ongoing and significant cyber threats to critical sectors.

Scottish satellite firm wins major IoT network contract

01 Oct 2023  |  www.itpro.com
Spire Global, a Glasgow-based space services firm, has secured a contract to build and operate six satellites for Lacuna Space, enhancing its IoT network. The deal, potentially expandable to dozens more satellites, aims to improve global connectivity for various sectors. The collaboration underscores Glasgow's leadership in satellite production and the UK's growing space industry, with significant contributions from Spire Global and Lacuna Space. Key figures from both companies and the UK Space Agency highlighted the transformative potential of this partnership.

What Is A Chief Technology Officer? CTO Role Explained

01 Oct 2023  |  Forbes
A chief technology officer (CTO) is the senior-most tech executive in an organization, responsible for overseeing IT, data management, product development, and aligning tech strategies with business goals. The role has grown in importance, especially in tech-based startups, and involves managing tech staff, budgets, and external partnerships. CTOs work closely with other senior executives and play a crucial role in strategic decision-making. The position requires a broad range of skills, including leadership, communication, and problem-solving, and typically demands a strong academic background and years of experience. The role is well-compensated, with significant salary differences between the U.S. and the U.K. The future of the CTO role is expected to grow in importance, focusing on innovation, data management, cybersecurity, and regulatory compliance.

UK gov releases new guidance for upskilling employees in AI

01 Oct 2023  |  www.itpro.com
The UK government has released new guidance aimed at helping businesses upskill their employees in artificial intelligence (AI). Developed in partnership with Innovate UK's BridgeAI programme and the Alan Turing Institute, the guidance outlines key knowledge, skills, and behaviors necessary for safely leveraging AI technologies. It categorizes individuals into four types—AI citizens, AI workers, AI professionals, and AI leaders—and covers five dimensions including privacy, data management, problem-solving, and ethical considerations. The guidance is intended to be an evolving document, with public consultation and sector-specific resources to be developed. Key figures such as Matt Forshaw, Will Drury, and Jonathan Berry emphasize the importance of this initiative in making the UK a leader in AI.

UK deep tech companies have a serious diversity problem

01 Oct 2023  |  www.itpro.com
A report by the Royal Academy of Engineering reveals that only 7.5% of UK deep tech companies are founded by all-female teams, highlighting a significant gender disparity in the sector. The report attributes this imbalance to the low proportion of women studying STEM subjects and investor attitudes. Funding remains a challenge, with a slight decrease in investment deals from 2021 to 2022. The UK deep tech sector, dominated by clean tech and AI, has 3,462 active companies, with a notable presence of academic spinouts. North American investors play a significant role in acquisitions, reflecting the sector's global dynamics.

UK banks are bullish on AI integration, but no clear investment returns are visible

01 Oct 2023  |  www.itpro.com
Nearly three-quarters of UK banks are piloting generative AI, with 70% using AI efficiency tools and 90% employing predictive AI for fraud detection and risk analysis. While banks see potential in AI for productivity and operational effectiveness, they are cautious about short-term revenue gains, expecting returns in three to five years. Concerns about AI risks are prevalent, with 95% of firms incorporating AI risks into their control frameworks. The sector seeks greater collaboration with regulators to establish best practices and an internationally aligned regulatory system.

UK tech firms invited to work on ‘secret’ government comms project

01 Oct 2023  |  www.itpro.com
The UK government, through His Majesty’s Government Communications Centre (HMGCC) and the Defence Science and Technology Laboratory (Dstl), is launching the HMGCC Co-Creation initiative to collaborate with UK-based tech companies and academics. This initiative aims to enhance national security by leveraging external expertise. HMGCC, with a history dating back to 1938, has significantly expanded its operations, including developing secure communication tools for overseas agencies. The new scheme seeks innovative solutions for modern challenges, such as gathering IMSI identifiers from eSIMs, and is open to various collaborators without requiring security clearances.

Hartree Centre's new New Lenovo supercomputer will be ten-times faster than its predecessor

01 Oct 2023  |  www.itpro.com
A new Lenovo supercomputer, ten times more powerful than its predecessor and more energy-efficient due to direct water cooling, will be installed at the Hartree Centre as part of the £210 million Hartree National Centre for Digital Innovation (HNCDI) program. This initiative aims to support UK industry in AI and big data technologies, with applications in various fields such as weather modeling, clean energy, and health technologies. The supercomputer, Lenovo ThinkSystem Neptune, will enhance the UK's global leadership in responsible AI technology adoption.

What Is A Chief Information Officer? CIO Role Explained

01 Oct 2023  |  Forbes
The role of Chief Information Officer (CIO) has evolved from a purely technical position to one that encompasses both IT and business strategy. CIOs now hold senior positions, often reporting directly to the CEO, and are responsible for developing and implementing an organization's IT strategy, managing budgets, and overseeing IT staff. The role is more common in large companies and private organizations. CIOs need a blend of technical and management skills, and the position is well-compensated, especially in high-paying companies like Google and Apple. The future of the CIO role includes a focus on business innovation, AI initiatives, and aligning IT with business goals.

UK Government starts to recruit Incubator for AI team

01 Oct 2023  |  www.itpro.com
The UK government is establishing an Incubator for AI team to promote AI adoption across government services, aiming to enhance efficiency and productivity. Deputy Prime Minister Oliver Dowden highlighted the potential benefits of AI in transforming public sector processes. The government is recruiting 30 technical AI experts and plans to upskill thousands of civil servants in programming, engineering, data science, and machine learning. Training is being provided by the ONS Data Science Campus, One Big Thing, and Evidence House. The initiative includes developing a secure, shared data infrastructure to improve efficiency and collaboration among government agencies.

NCSC launches new cyber guidance for SMBs as threats continue to rise

01 Oct 2023  |  www.itpro.com
The UK's National Cyber Security Centre (NCSC) has issued new guidance to help small and medium-sized businesses (SMBs) enhance their cyber security when using cloud and online services. The guidance aims to simplify existing advice, making it more accessible for SMBs to protect themselves against cyber threats. Key recommendations include ensuring cloud services are securely configured, backing up essential data, securing domain names, and using two-factor authentication. The NCSC also provides advice on avoiding malware and utilizing built-in security features of cloud services. The guidance includes specific steps for securing accounts on platforms like Google Workspace and Microsoft 365.

ICO fines topped $14 million in 2023 amid crackdown by regulator on data protection standards

01 Oct 2023  |  www.itpro.com
The Information Commissioner’s Office (ICO) fined businesses over £14.3 million in 2023 for data misuse, with the largest fine of £12.7 million imposed on TikTok for mishandling children's data. The ICO also penalized several companies for unsolicited marketing practices, emphasizing the importance of respecting privacy preferences. The ICO handled a significant number of complaints and calls, and its priorities for the coming year include supporting the new Data Protection and Digital Information bill and ensuring AI usage respects privacy standards.

Generative AI training in the crosshairs as ICO set to examine legality of personal data use

01 Oct 2023  |  www.itpro.com
The Information Commissioner’s Office (ICO) is set to examine the legality of generative AI training methods, focusing on the use of personal data. Concerns have been raised about data privacy and legal repercussions for developers using large language models (LLMs) like ChatGPT, which are built using data collected through web scraping. The ICO plans to release guidance on how UK GDPR and the Data Protection Act (2018) could impact these methods. Stephen Almond, the ICO's executive director for regulatory risk, emphasized the importance of responsible development and deployment of generative AI. The ICO will engage with various stakeholders, including developers, legal advisors, and civil society groups, to provide clarity on data protection laws.
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