Western Telegraph
·Jul 2026
IKEA customer told to keep sink dry after just 11 months
A customer in Devon reported rust appearing on an IKEA sink less than a year after purchase and was told the damage was caused by excess moisture, prompting confusion and a lengthy complaint process. After months of unanswered emails and calls, IKEA replaced the sink as a goodwill gesture, stating there was no evidence of a wider product issue.