Rory Poulter

Travellers whose flights or holidays are cancelled may be entitled to refunds, compensation and assistance, depending on how they booked and why the cancellation occurred. Package holiday cancellations generally require a full refund within 14 days, while cancelled-flight passengers can usually choose a refund or alternative travel and may receive food, accommodation and transport during delays. Compensation for late cancellations can reach £220, £350 or £520 depending on flight distance, but is generally unavailable when extraordinary circumstances such as severe weather are responsible. Holidaymakers should report problems immediately, retain evidence and receipts, and challenge rejected or inadequate claims.